https:\/\/www.privacyshield.gov\/article?id=ANNEX-I-introduction<\/a>\u00a0for additional information.<\/p>\nMood commits to cooperate with the panel established by the EU data protection authorities (DPAs) and to comply with the advice given by the panel with regard to human resources data transferred from the EU in the context of the employment relationship.<\/p>\n
Mood is responsible for the processing of Personally Identifiable Information it receives, under the Privacy Shield Framework, or subsequently transfers to a third party acting as an agent on its behalf.\u00a0 Mood complies with the Privacy Shield Principles for all onward transfers of Personally Identifiable Information from the EU and EEA including the onward transfer liability provisions.\u00a0 In particular, Mood remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Mood proves that it is not responsible for the event giving rise to the damage.<\/p>\n
With respect to Personally Identifiable Information received or transferred pursuant to the Privacy Shield Framework, Mood is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.\u00a0 In certain situations, Mood may be required to disclose Personally Identifiable Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.<\/p>\n
Disclosure of Information<\/strong><\/p>\nMood is a global company with a presence in a number of countries.\u00a0 Mood requires all offices to comply with data protection requirements consistent with those mandated by the EU and EEA.<\/p>\n
Your Personally Identifiable Information may be shared within Mood\u2019s offices or, as needed, with third parties (including but not limited to subcontractors, attorneys and accountants).\u00a0 If you are a Pandora for Business subscriber, Mood may also disclose your Personally Identifiable Information to Pandora. Further, Mood may disclose Personally Identifiable Information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. \u00a0Mood may share your information to protect our intellectual property, to prevent physical harm to persons or property, to prevent fraud and to support audit, compliance and corporate governance functions.\u00a0 Finally, as Mood\u2019s business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If Mood, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.\u00a0\u00a0 Mood may use unaffiliated companies to help it maintain and operate the Sites or for other reasons related to the operation of its business, and those companies may receive your Personally Identifiable Information for that purpose.\u00a0 In each case, Mood will comply with applicable data protection laws and will take precautions to ensure the privacy of your Personally Identifiable Information.<\/p>\n
Mood does not provide Personally Identifiable Information to unaffiliated third parties for their use in marketing directly to you.<\/p>\n
Security<\/strong><\/p>\nMood maintains physical, electronic, and procedural safeguards to help guard Personally Identifiable Information on the Sites. If transactions are offered on the Sites, transaction information is transmitted to and from moodmedia.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Mood restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception.<\/p>\n
Your Rights RegardingYour Personally Identifiable Information<\/strong><\/p>\nConsistent with applicable data protection laws and other applicable laws, upon request, we will provide you with a copy of your Personally Identifiable Information.\u00a0 We will give you the opportunity to correct any errors and to restrict our rights to use your data, up to and including deletion of your Personally Identifiable Information (the \u201cright to be forgotten\u201d) consistent with this policy.\u00a0Any requests to review, modify or delete your Personally Identifiable Information should be addressed to optout@moodmedia.com<\/u><\/strong>.<\/p>\nIf you have not opposed the use of your Personally Identifiable Information (either at the time of collection of such information or since that time), Mood may occasionally send you messages or updates about moodmedia.com, its affiliates, or their promotions and other activities. If you do not wish to receive any more non-transaction\/security related communications from Mood and its affiliates, you may always opt out by clicking on the \u201cunsubscribe\u201d link at the bottom of the communication or by sending an email containing your request to optout@moodmedia.com<\/u><\/strong>.<\/p>\nWe will not prohibit you from making a complaint regarding Mood\u2019s practices with regulatory and supervisory authorities.\u00a0 Except as described in this policy, we will not use your data for any automated decision making or profiling.<\/p>\n
California Privacy Rights.\u00a0 California Civil Code Section 1798.83 permits users who are California residents to request and obtain from us once per year and free of charge, a list of the third parties to whom we disclosed Personally Identifiable Information (if any) for those third parties\u2019 direct marketing purposes in the preceding calendar year and the categories of data disclosed to those third parties.\u00a0 To request access, please contact us at optout@moodmedia.com<\/u><\/strong>.<\/p>\nRetaining Personally Identifiable Information<\/strong><\/p>\nWhen you withdraw your consent or when it is no longer reasonably required, we will delete your Personally Identifiable Information.\u00a0 We may, however, retain your Personally Identifiable Information (i) for an additional period of time if necessary to assert or defend legal claims during a relevant retention period, or (ii) to the extent that deleting it would require us to overwrite our automated disaster recovery backup systems.<\/p>\n
Children’s Privacy<\/strong><\/p>\nThe Sites are directed toward and designed for use by persons aged thirteen (13) years old or older. Mood will not approve applications of, or establish or maintain accounts or memberships for, any child whom Mood knows to be under the age of thirteen (13) years. Mood does not solicit or knowingly collect Personally Identifiable Information from children under the age of thirteen (13) years. If Mood nevertheless discovers that it has received Personally Identifiable Information from an individual who indicates that he or she is, or whom Mood otherwise has reason to believe is, under the age of thirteen (13) years, then Mood will delete such information from its systems. Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or deleted from Mood\u2019s files by contacting Mood at optout@moodmedia.com<\/u><\/strong>.<\/p>\n“Cookies” and Advertisers<\/strong><\/p>\nThe Sites\u2019 servers, or the servers of companies that are used to operate the Sites, may place a “cookie” on your computer in order to allow you to use the Sites and to personalize your experience.<\/p>\n
A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow Mood to recognize your computer while you are on its Sites and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the Sites.<\/p>\n
The other content providers and\/or advertisers that may appear on the Sites may also use cookies that are not sent by the Sites. Such ads or content may contain cookies that help track and target the interests of users of the Sites in order to present “personalized” advertisements or other messages that the user might find interesting. Mood is not responsible for any such cookies.<\/p>\n
We may also use other technology such as \u201cweb beacons\u201d (small pieces of data embedded in images on webpages), pixels and tags to track visitor usage and traffic patterns and in HTML emails to determine whether users have opened emails or clicked on links contained in the emails.<\/p>\n
Most web browser applications (such as Microsoft Internet Explorer, Firefox, and Google Chrome) have features that can notify you when you receive a cookie or prevent cookies from being sent. You may use the settings on your browser to disable cookies and similar technologies.\u00a0If you disable cookies, however, you may not be able to use certain personalized functions of the Sites.<\/p>\n
External Links<\/strong><\/p>\nThe Sites may contain links to other websites, including those of advertisers or third party content providers who offer downloads on moodmedia.com. Any links are intended to be of interest to the user only; Mood will remove any link from its Sites upon written request from the linked entity.\u00a0 Please be aware that Mood is not responsible for the privacy practices or the content of other websites. Any websites that are accessible by hyperlinks from the Sites may use cookies (see \u201cCookies\u201d section above). Mood encourages you to read the privacy statements provided by other websites before you provide Personally Identifiable Information to them.<\/p>\n
Changes to this Privacy Policy<\/strong><\/p>\nMood reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, Mood will post a notice on its Sites homepage and a link to the new policy.<\/p>\n
Mood Entities<\/strong><\/p>\nThis PrivacyPolicy applies to the following Mood entities:<\/p>\n
\n\n\n| Entity Name<\/u><\/td>\n | Territory of Organization<\/u><\/td>\n<\/tr>\n\n| AEI Collingham Holdings Co. Ltd.<\/td>\n | Cayman Islands<\/td>\n<\/tr>\n | \n| AEI Holding Inc.<\/td>\n | Cayman Islands<\/td>\n<\/tr>\n | \n| Alpe France SARL<\/td>\n | France<\/td>\n<\/tr>\n | \n| Antane Investments S\u00e0rl<\/td>\n | Luxembourg<\/td>\n<\/tr>\n | \n| Convergence, LLC<\/td>\n | U.S.A. (Florida)<\/td>\n<\/tr>\n | \n| DMX Holdings, LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| DMX Music Canada Inc.<\/td>\n | Canada (Yukon Territory)<\/td>\n<\/tr>\n | \n| DMX Music Do Brasil LTDA<\/td>\n | Brazil<\/td>\n<\/tr>\n | \n| DMX Music Satellite Services Ltd<\/td>\n | UK<\/td>\n<\/tr>\n | \n| DMX Music UK Ltd<\/td>\n | UK<\/td>\n<\/tr>\n | \n| DMX Residential Holdings, LLC<\/td>\n | U.S.A. (Texas)<\/td>\n<\/tr>\n | \n| DMX Residential, LLC<\/td>\n | U.S.A. (Texas)<\/td>\n<\/tr>\n | \n| DMX, LLC<\/td>\n | U.S.A. (Texas)<\/td>\n<\/tr>\n | \n| IMS Instore Marketing Service GmbH<\/td>\n | Germany<\/td>\n<\/tr>\n | \n| Instore M\u00e1rketing Solutions, SAU<\/td>\n | Spain<\/td>\n<\/tr>\n | \n| Lifestyle TV SRL<\/td>\n | Argentina<\/td>\n<\/tr>\n | \n| Mediasound SAS<\/td>\n | France<\/td>\n<\/tr>\n | \n| Mood Media (Beijing) Technology Co., Ltd.<\/td>\n | China<\/td>\n<\/tr>\n | \n| Mood Media A\/S<\/td>\n | Denmark<\/td>\n<\/tr>\n | \n| Mood Media AB<\/td>\n | Sweden<\/td>\n<\/tr>\n | \n| Mood Media Australia Pty Limited<\/td>\n | Australia<\/td>\n<\/tr>\n | \n| Mood Media Belgium Luxemburg BV<\/td>\n | The Netherlands<\/td>\n<\/tr>\n | \n| Mood Media Belgium SA<\/td>\n | Belgium<\/td>\n<\/tr>\n | \n| Mood Media Borrower, LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Mood Media Co-Issuer, Inc.<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Mood Media Comercial SRL<\/td>\n | Romania<\/td>\n<\/tr>\n | \n| Mood Media Corporation<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Mood Media Eastern Europe BV<\/td>\n | The Netherlands<\/td>\n<\/tr>\n | \n| Mood Media Entertainment International Limited<\/td>\n | UK<\/td>\n<\/tr>\n | \n| Mood Media Europe BV<\/td>\n | The Netherlands<\/td>\n<\/tr>\n | \n| Mood Media Finland OY<\/td>\n | Finland<\/td>\n<\/tr>\n | \n| Mood Media Germanics BV<\/td>\n | The Netherlands<\/td>\n<\/tr>\n | \n| Mood Media GmbH<\/td>\n | Austria<\/td>\n<\/tr>\n | \n| Mood Media GmbH<\/td>\n | Germany<\/td>\n<\/tr>\n | \n| Mood Media Group CZ sro<\/td>\n | Czech Republic<\/td>\n<\/tr>\n | \n| \u00a0<\/td>\n | \u00a0<\/td>\n<\/tr>\n | \n| Mood Media Group SA<\/td>\n | Luxembourg<\/td>\n<\/tr>\n | \n| Mood Media Holdings GmbH<\/td>\n | Germany<\/td>\n<\/tr>\n | \n| Mood Media Holdings, LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Mood Media Hungary KFT<\/td>\n | Hungary<\/td>\n<\/tr>\n | \n| Mood Media International SAS<\/td>\n | France<\/td>\n<\/tr>\n | \n| Mood Media Ireland Limited<\/td>\n | Ireland<\/td>\n<\/tr>\n | \n| Mood Media Ltd<\/td>\n | UK<\/td>\n<\/tr>\n | \n| Mood Media Netherlands BV<\/td>\n | The Netherlands<\/td>\n<\/tr>\n | \n| Mood Media North America Holdings Corp.<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Mood Media North America, LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Mood Media Romania SRL<\/td>\n | Romania<\/td>\n<\/tr>\n | \n| Mood Media Russia LLC<\/td>\n | Russia<\/td>\n<\/tr>\n | \n| Mood Media SAS<\/td>\n | France<\/td>\n<\/tr>\n | \n| Mood Media UK Holdings Limited<\/td>\n | UK<\/td>\n<\/tr>\n | \n| Mood Polska Sp.\u00a0 Z.o.o.<\/td>\n | Poland<\/td>\n<\/tr>\n | \n| Mood US Acquisition1, LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Music System Diffusion SARL<\/td>\n | France<\/td>\n<\/tr>\n | \n| Muzak Belgium sprl<\/td>\n | Belgium<\/td>\n<\/tr>\n | \n| Muzak Capital, LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Muzak Holdings LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| Muzak LLC<\/td>\n | U.S.A. (Delaware)<\/td>\n<\/tr>\n | \n| New Audio Visual Solutions and Applications Ltd<\/td>\n | Greece<\/td>\n<\/tr>\n | \n| Primomedias SARL<\/td>\n | France<\/td>\n<\/tr>\n | \n| Rediffusion Music France SARL<\/td>\n | France<\/td>\n<\/tr>\n | \n| ServiceNET Exp, LLC<\/td>\n | U.S.A. (Florida)<\/td>\n<\/tr>\n | \n| Soci\u00e9t\u00e9 Production Artistes Nouveaux et Animation Nouvelle SARL<\/td>\n | France<\/td>\n<\/tr>\n | \n| Tabata Music SAS<\/td>\n | France<\/td>\n<\/tr>\n | \n| Technomedia NY, LLC<\/td>\n | U.S.A. (Florida)<\/td>\n<\/tr>\n | \n| Technomedia Solutions, LLC<\/td>\n | U.S.A. (Florida)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Contacting Us<\/strong><\/p>\nIf you have questions about this privacy statement, the information practices of Mood or your dealings with Mood, please contact Mood Media at 2100 S IH 35, Suite 200, Austin, Texas 78704, email optout@moodmedia.com<\/u><\/strong>\u00a0or privacyshield@moodmedia.com<\/u><\/strong>\u00a0or call 800.345.5000.<\/p>\nCopyright \u00a9 2018 Mood Media Corporation. All trademarks registered. All rights reserved.<\/p>\n In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the Sites, in whole or in part, is strictly prohibited.<\/p>\n All of the brands cited herein are registered trademarks. While Mood has endeavored to ensure the accuracy of the information accessed via the Sites, Mood does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Sites, and Mood declines all responsibility for technical inaccuracies or other errors. Mood declines all responsibility for any difficulties encountered in accessing the Sites or for any communication line failure.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Headline” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”] <\/p>\nPrivacy Policy<\/h1>\n[\/et_pb_text][et_pb_text admin_label=”Privacy Policy Top” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Dated: 08\/08\/2024<\/b><\/p>\n Mood Media, LLC is a Delaware limited liability company with a number of subsidiaries and affiliates around the globe (collectively, \u201cMood\u201d; referred to also as \u201cwe\u201d or \u201cus\u201d).\u00a0 Mood\u2019s subsidiaries and affiliates are listed in the \u201cMood Entities\u201d section of this Privacy Policy.\u00a0 This Privacy Policy describes Mood\u2019s practices regarding the collection, use and disclosure of personal information we collect about you when you interact with our Call Center or use our website (www.moodmedia.com); including our subdomains such as our blog, the customer portal and other customer service and customer billing and payment systems, web applications and other web properties (collectively, \u201cSites\u201d).\u00a0 By using the Sites and Contact Center, you agree to our Privacy Policy and our Terms of Service. .<\/span><\/p>\nPersonal Information We Collect<\/b><\/p>\n \u201cContact information\u201d<\/b> including your name, email address, postal address and telephone number;<\/span><\/p>\n\u201cTechnical information\u201d<\/b> including information from or about your device such as model, operating system, unique IDs, IP address, and general location information such as state or country, and your usage of our Sites such as areas you visit, referring URL, content that you view, download or submit, and communications including chat features;<\/span><\/p>\n\u201cBilling Information\u201d <\/b>including transaction type, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business; provided, however, that Mood uses a third party to process your credit card information;\u00a0<\/span><\/p>\n\u201c<\/span>Advertising and Cookie and Tracking Information<\/b>\u201d as described below.\u00a0<\/span><\/p>\n\u201cAudio and Call Data\u201d <\/b>Our customers may choose to interact with our Contact Centers and, in doing so, will be subject to the automated collection of data such as phone numbers. Callers may share personal data during the course of the call including contact details, business details and location. As some of the calls are subject to consensual audio recording, callers may also share voice data with us.<\/span><\/p>\n\u201cInformation We Process on Behalf of Our Business Customers\u201d<\/b> Our business customers may choose to use our Site and services to process certain data of their own, which may contain personal information (\u201c<\/span>Business Services<\/b>\u201d). The data that we process through our Business Services is processed by us on behalf of our business customers, and our privacy practices will be governed by the contracts that we have in place with our business customers\u2014not this privacy policy. Our business customers control the personal information in these cases and determine the security settings within the account, its access controls and credentials. We will, however, provide assistance to our business customers to address any concerns you may have, in accordance with the terms of our contract with them. If you have any questions or concerns about how such data is handled or would like to exercise your rights, you should contact the person or entity (i.e., the data controller) who has contracted with us to use the Business Service; and<\/span><\/p>\n\u201cOther Information\u201d<\/b> including areas of interest, a unique individual password, and any other information you submit to us.<\/span><\/p>\nAutomatic Collection\u00a0<\/b><\/p>\n When you visit the Mood Sites, like when you visit most other websites, certain information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the Internet, the date and time you access the Sites, the pages you access while at the Sites, and the Internet address of the Sites, if any, from which you linked directly to the Sites. We also collect information about your device such as operating systems and platforms, internet service providers, and social media. In some jurisdictions, this is considered personal information.<\/span><\/p>\nHow We Collect Personal Information<\/b><\/p>\n Mood may collect personal information about you from its Sites by methods such as the following:<\/span><\/p>\nRegistration Forms<\/b>. If you are offered the opportunity to enter a promotion, to become a registered user of the Sites, or to opt-in to receive Mood information through this or another website, you must apply by filling out the registration form on the Sites. This form requires submission of certain Personal\u00a0 Information including Basic, Contact and Other Information.<\/span><\/p>\nTransactions and Activity<\/b>. If you become a registered user or if you conduct transactions through the Sites, Mood collects information about the transactions you engage in while on the Sites and your other activity on the Sites. This information may include Technical and Billing Information.<\/span><\/p>\nEmail and Other Communications<\/b>. You may communicate with Mood through email, via our Sites, by telephone, in writing, or through other means. Mood collects the information in these communications, and such information may be Personal\u00a0 Information in your jurisdiction.<\/span><\/p>\nCalls placed to our Contact Center.<\/b> You may place a call to our Contact Centre. Mood may record the call and perform live monitoring of the call. You will be prompted to consent to such processing during the<\/span> we<\/span>lcome message. Should you state your refusal to have the conversation recorded and\/or live monitored by pressing 2, the recording and monitoring is to be automatically interrupted. With regard to outbound calls (i.e. calls initiated by the Agents), the calling Agent will seek your approval for the call recording. The calls may be \u201clive monitored\u201d (i.e. listened in real-time). Such live monitoring can only be performed by Quality Assurance authorized users. Live monitoring is made only under specific circumstances related to the quality of services. Mood Media does not live monitor the calls made by EU Clients.<\/span><\/p>\nEvent Information.<\/b> We collect personal information at trade shows and other events (e.g., to our employees or other representatives).\u00a0<\/span><\/p>\nPublic records and other sources<\/b>. We may also collect information from public sources, from business partners, from social media and from third parties such as advertising, analytics and measurement companies. Our collection of personal information about you is governed by the social media and other third party privacy policies and not this privacy policy.\u00a0<\/span><\/p>\nIn addition to personal information we collect directly from users or visitors, we may also receive certain information from third parties, and we may combine this information with other information we have collected.<\/span><\/p>\nHow We Use Personal Information.<\/b> Mood may use the Personal Information collected through its Sites for such purposes as:\u00a0<\/span><\/p>\n\n- Helping to establish and verify the identity of users;<\/span><\/li>\n
- Opening, maintaining, administering and servicing users\u2019 accounts;<\/span><\/li>\n
- Processing, servicing or enforcing transactions and sending related communications;<\/span><\/li>\n
- Marketing and advertising purposes;\u00a0<\/span><\/li>\n
- Providing services and support to users;<\/span><\/li>\n
- Improving the Sites, services and customer experience, including tailoring them to users\u2019 preferences- and to understand what parts of our Sites are most popular or to improve upon such Sites;<\/span><\/li>\n
- Providing users with product or service updates, promotional notices and offers, and other information about Mood and its affiliates;<\/span><\/li>\n
- Research and development purposes, including to understand our customer demographics and for other research and analytical purposes;<\/span><\/li>\n
- Legal compliance including to comply with applicable legal or regulatory obligations, including to respond to a subpoena or court order, to cooperate with law enforcement or other governmental investigations and as part of legal proceedings;<\/span><\/li>\n
- Responding to users\u2019 questions, inquiries, comments and instructions;<\/span><\/li>\n
- Protecting you, us and others:\u00a0 where we believe it is necessary to protect you, us and others, including, without limitation to detect, prevent, and respond to fraud, security incidents, or other issues and to maintain the security and integrity of our systems; and<\/span><\/li>\n
- Any other purpose for which a user has been notified and\/or has given consent.<\/span><\/li>\n<\/ul>\n
Cookies and Tracking<\/b><\/p>\n We and third parties use cookies and other mechanisms to track personal information about the use of our Sites.<\/span><\/p>\nCookies. <\/b>We and third parties may use cookies to track visitor activity on our Sites. A cookie is a text file that a website transfers to your device. We and third parties may use cookies and other technologies to track user activities on our Sites, such as the web pages you view and time you spend on our Sites. The help section on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.\u00a0<\/span><\/p>\n <\/p>\n [\/et_pb_text][et_pb_code admin_label=”Cookie List” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” module_id=”cookieNotice” sticky_enabled=”0″] | |